Partner Program — Terms of Service.

Effective Date: 9/8/26


By creating a Stacq Partner account and checking the agreement box during registration, you ("Partner," "you") agree to and are legally bound by this Partner Terms of Service ("Agreement"). Stacq.io ("Stacq," "we," "us") reserves the right to update these terms at any time with reasonable notice.


1. Program Overview

The Stacq Partner Program allows qualified agencies, freelancers, content creators, and web professionals ("Partners") to refer or attract prospective clients to Stacq's managed website infrastructure service. Partners earn commissions for each successfully attributed and active client.


The program supports two partner types:

  • Agency Partners — Submit prospective client URLs through the Partner Dashboard. A referral is matched when a client registers with a matching URL.
  • Affiliate Partners — Attract clients through personalized coupon codes and affiliate tracking links. Attribution is granted when a client registers using the Partner's coupon code or tracking link.


Partner type is selected at registration and cannot be changed.


2. Eligibility

To participate, you must:

  • Be at least 18 years of age.
  • Operate a legitimate web services, marketing, technology, or content creation business or practice.
  • Provide accurate and truthful information during registration.
  • Agree to these Partner Terms of Service and our general Terms & Conditions.


Age Attestation: By checking the "I confirm that I am 18 years of age or older" box during registration, you represent and warrant that you are at least eighteen (18) years of age. This attestation is recorded and timestamped at the time of account creation. If Stacq determines that a Partner was under 18 at the time of registration, Stacq reserves the right to immediately terminate the Partner's account, void this Agreement, and withhold any unpaid commissions.


Stacq reserves the right to approve, deny, or revoke Partner access at any time and for any reason.


3. Referral & Attribution Process

Agency Partners

Agency Partners submit prospective client website URLs through the Partner Dashboard. A referral is matched when a client registers on Stacq with a URL that matches a Partner's submitted referral URL. Matching is performed automatically via URL domain comparison and may also be matched manually by a Stacq administrator.


Referral Statuses:

  • Pending — URL submitted, awaiting client registration.
  • Matched — Client registered with a matching URL.
  • Active — Client is on an active billing plan.
  • Cancelled — Client cancelled or referral was removed.


Partners are responsible for the accuracy of submitted URLs. Each client URL may be matched to only one Partner.


Affiliate Partners

Affiliate Partners attract clients using two attribution methods:

  • Coupon Codes — Unique codes created through the Partner Dashboard. When a client enters a valid coupon code during registration, the affiliate receives attribution. The client receives a one-time free 60-minute edit pack upon completing onboarding.
  • Affiliate Tracking Links — Personalized URLs (              portal.stacq.io/r/<token>               ) that set a 50-day attribution cookie. If the client registers within 50 days of clicking the link, the affiliate receives attribution, even if no coupon code is used.


If a client uses both a coupon code and a tracking link, the coupon code takes priority for attribution. Each client may be attributed to only one Partner.


Partner Introductions

A Partner may introduce another person or business to the Partner Program by sending an invitation from their dashboard or by sharing their introduction link. Where the person introduced registers as a Partner through that invitation or link within thirty (30) days of using it, Stacq records the introducing Partner as their introducer.


An introduction is recorded once and is not transferable. A Partner may have only one introducer. Where more than one Partner has invited the same person, the introducer is the one whose invitation or link that person actually used to register.


A Partner who has already been paid a commission cannot subsequently be attributed to an introducer. A Partner who closes their account and later reopens it keeps the introducer originally recorded.


Stacq resolves any dispute as to attribution, acting reasonably.


3.1 Sales Partner Designation

Affiliate Partners who carry out outbound prospecting, meaning any direct contact with a business that has not approached Stacq first, are designated "Sales Partners". The designation is applied to your account by Stacq and can be seen in your dashboard. It is separate from your Partner type, which is still selected at registration and cannot be changed.


Affiliate Partners who only promote Stacq through a link, a coupon code, published content, advertising or sponsorship, and who do not contact businesses directly, are not Sales Partners and none of sections 3.2 (Lead Log) or 6.1 (Outbound Prospecting) apply to them.


3.2 Lead Log and Lead Claims

Sales Partners must use the Lead Log in the partner dashboard.


(a) Check before you contact. Before contacting a business, you must check its website in the Lead Log availability search. The search will tell you whether the business is available to approach. It will not tell you why a business is unavailable beyond a general category, and it will never identify another Partner.


(b) Log what you work. You must log a business in the Lead Log before or promptly after your first contact with it. Logging a business claims it.


(c) What a claim does. A claim reserves a business to you for 90 days from your last activity on it. During that period, other Partners are told the business is unavailable, and Stacq will not add it to its own outreach. You may renew a claim at any time from your dashboard, which starts a fresh 90 days. A claim that goes 90 days without activity is released automatically, and the business becomes available to other Partners.


(d) A claim is not a commission. A claim records that you are working a business. It does not by itself entitle you to any commission. Commission is earned only through the attribution methods in section 3 (coupon code or tracking link for Affiliate and Sales Partners, URL matching for Agency Partners).


(e) Claims decide disputes. Where two or more Partners assert that they sourced the same client, and the attribution methods in section 3 do not resolve it, the Partner holding the earliest active lead claim on that business will be treated as the source. A Partner with no claim on file has no evidence of having worked the business and will not prevail in such a dispute. Stacq's determination is final.


(f) Stacq may release a claim. Stacq may release any claim at any time, including where the business has asked not to be contacted, where the claim appears to have been made in bad faith, or where a Partner has claimed volumes of businesses they are not actively working. Claiming businesses you do not intend to contact, in order to deny them to other Partners, is a breach of these terms.


3.3 Referrals Involving Existing Clients (Agency Partners)

Agency Partners submit client URLs, which are matched to clients as described in section 3.


Where a submitted URL matches a business that is already an active Stacq client, the referral is matched automatically only if that client registered within the previous 30 days. This covers the ordinary case of a Partner submitting a URL shortly after a client they referred has signed up.


Where the client registered more than 30 days before the URL was submitted, the referral is held for review and earns no commission unless and until Stacq approves it. Stacq will approve it where it is satisfied the Partner genuinely referred that client. Submitting URLs for established clients you did not refer is a breach of these terms and may result in termination under section 9.


3.4 Attribution Conflicts

Where a client is associated with both an Agency Partner URL referral and an Affiliate or Sales Partner coupon code or tracking link, commission is payable to the Partner whose coupon code or tracking link the client actually used to sign up. The competing URL referral is marked superseded and earns no commission on that client. The Partner whose referral is superseded will be notified.


This reflects the principle already stated in section 3 that each client may be attributed to only one Partner.


3.5 Clients Who Return

A client may leave Stacq and later come back. Where they do, the Partner who originally brought them to Stacq keeps the client, and does not need to resubmit the URL, reissue a coupon code or take any other step to reclaim them.


(a) Where the client restarts their existing account. The Partner's commission resumes at the rate that applied to that referral before, on the next payout cycle following the restart. The referral is treated as continuing rather than as a new referral.


(b) Where the client registers a new account. Where a client's account has ended completely and that business later registers a new account with Stacq, the new account is attributed to the Partner who was credited with their previous account. This is a new client relationship, and commission on it is payable at the rates current at the date the new account is created, under the rate card then in effect. The rate that applied to the earlier referral does not carry across.


(c) Attribution still follows the signup. Where a returning client signs up using a different Partner's coupon code or tracking link, section 3.4 applies and that Partner is credited, as they would be for any other client.


(d) Interaction with the First-Year Payout Guarantee. Where a client restarts an account that ended within their first 12 months and a First-Year Payout Guarantee had been accrued but not yet paid, that guarantee is released and the resumed recurring commission applies instead. This avoids paying a Partner twice for the same months, since the guarantee and the resumed commission cover the same period. A guarantee already paid to a Partner is never reclaimed, consistent with the Prorated Adjustment clause.


4. Commission Structure

Partners may select one of two payout models during setup. Once selected, the payout model cannot be changed.


Option A — Monthly Commission

Paid monthly for the duration of the client's active subscription.

  • $40 per month for each active Basic plan client.
  • $60 per month for each active Advanced plan client.


Option B — Annual Lump Sum

  • $600 per year for each active Basic plan client.
  • $900 per year for each active Advanced plan client.


Annual lump sum payout timing depends on the client's billing frequency:

  • Client pays annually: The partner's lump sum is included in the next monthly payout period (1st-5th) after the client's subscription billing begins. Subsequent annual payouts are issued on the 12-month anniversary.
  • Client pays monthly: The partner's lump sum is issued at the 12-month anniversary of the client's subscription billing start date, and every 12 months thereafter.


Referral Milestone Bonus: In addition to recurring commissions, Partners earn a one-time bonus of $5,000 for every 100 unique referred clients who have received at least their first bill ("billed referrals"). Both agency referrals and affiliate conversions count toward this milestone. Milestone bonuses are included as line items on the Partner's next regularly-scheduled monthly invoice. For example, the 100th billed referral triggers a $5,000 bonus; the 200th triggers another $5,000 bonus; and so on. Milestone bonuses already paid are not duplicated if the referral count subsequently fluctuates.


Prorated Adjustment: After the first twelve months, a Partner on the annual payout model whose client cancels partway through a payout year receives a prorated payment for the months elapsed in that year, calculated as the annual rate divided by twelve and multiplied by the number of complete months elapsed since the most recent payout anniversary. A Partner on the monthly payout model is paid through the last month the client was active and current, and nothing further accrues.


For the avoidance of doubt, Stacq does not claw back commission already paid to a Partner because a client later cancelled, or because a refund was issued to that client.


General Commission Terms

  • Commissions are calculated & paid out only on active, paying client accounts. Payouts begin once the client has received their first bill.
  • No commission is earned during a client's free trial period or during periods of non-payment. Commission accrues only for periods a client has paid for. Where a client cancels within the first twelve months, what is payable is governed by the First-Year Payout Guarantee below.
  • The commission structure applies equally to both Agency and Affiliate Partners.


Commission Rate Lock: The commission rates in effect on the date a referral or conversion is verified and qualifies for payout are fixed for that client relationship, for as long as it lasts, and will not be reduced. Where a client's account ends and that business later registers a new account, that is a new client relationship for the purposes of this clause, and section 3.5(b) applies.


Stacq may change its published commission rates at any time. A change applies only to referrals and conversions that qualify on or after the effective date of that change, and never alters a referral or conversion that qualified before it. Notice of a rate change is given under section 11.


A Partner may therefore hold different rates across their referrals at the same time. If you have one hundred clients earning at the rates that applied when each of those referrals qualified, and Stacq publishes new rates, those hundred continue at their original rates. Only referrals qualifying on or after the effective date earn at the new rates.


A referral is matched when the client registers, which is before they select their plan, so it is shown at the Basic rate until they choose. Once they select a plan, the referral is set to the rate for that plan on the rate schedule it qualified under, and that is the rate it earns. No commission accrues before that point.

The rate applied to each of your referrals is shown against that referral in your Partner Dashboard.


If a referred client's account ends within the first 12 months, a Partner may be entitled to the remainder of that first year's commission. It makes no difference how the account ended: a client who cancels, a client whose service period runs out, and a client whose account lapses for non-payment are treated the same way. Because this guarantee pays a Partner for months a client did not stay, it applies where Stacq has actually collected revenue from that client that funds it. The twelve-month period runs from the first day of the client's paid service. A free trial does not start it, because no commission is earned during a trial. A client who cancels before their billing has begun earns no commission and no guarantee.


When the guarantee applies. The guarantee becomes payable where any one of the following is true:

(a) the client chose annual billing and has paid for the year in advance; or

(b) the client's setup fee or advanced tier fee has been paid in full; or

(c) an early cancellation fee applies to the client's plan under the Stacq Terms and Conditions, and that fee has been paid in full.

Any one condition is sufficient. A fee that was waived, refunded, or never paid is not collected revenue and does not satisfy any of them.


Where the guarantee becomes payable, it is calculated as:

  • Monthly payout model: remaining months of the first year multiplied by the monthly commission rate for that referral.
  • Annual payout model, client billed monthly: the full annual lump sum, if not already received.
  • Annual payout model, client billed annually: no additional payout, as the lump sum was already paid at the start of the billing cycle.


When the guarantee does not apply. Where none of conditions (a), (b) or (c) is met, the Partner is paid for the period the client actually paid for, and no more:

  • Monthly payout model: no further payment is due. You have already been paid for each month the client was active and current.
  • Annual payout model: a prorated payment of the annual lump sum covering the months the client paid for, calculated as the annual rate divided by twelve and multiplied by the number of those months.


Disclosure between Partners. An introducing Partner can see the total Introduction Bonus they have earned from an introduced Partner's account. Because that bonus is a fixed percentage, it discloses the total commission earned by the introduced Partner. An introducing Partner cannot see the introduced Partner's clients, client count, or per-client rates. Both Partners are told this.

Timing. A guarantee that has become payable is included as a line item on the Partner's next regularly scheduled monthly invoice. A guarantee awaiting collection is shown in the Partner Dashboard as pending. Where an amount that would fund the guarantee has been invoiced to the client and remains unpaid sixty days after it falls due, the guarantee lapses and the prorated treatment above applies instead.


Partner Introduction Bonus. Where Stacq has recorded a Partner as the introducer of another Partner, the introducing Partner earns an Introduction Bonus of twelve and a half percent (12.5%) of the commission actually paid to the introduced Partner for the relevant period.


What it is calculated on. The Introduction Bonus is calculated on recurring client commissions only. It is expressly not calculated on volume bonuses, prorated cancellation payouts, first-year guarantee payouts, or on any Introduction Bonus itself.


It does not reduce the introduced Partner's commission. The Introduction Bonus is paid by Stacq in addition to, and is not deducted from, any amount payable to the introduced Partner. The introduced Partner earns the full published rate on every client they refer, and their commission is not affected in any way by having been introduced.


One level only. The Introduction Bonus applies to Partners a Partner introduces directly. It does not extend to Partners those Partners go on to introduce, and no amount is payable in respect of any indirect introduction.


Duration. The Introduction Bonus is payable for so long as the introduced Partner earns commission, subject to Stacq's right under section 11 to set a cap on introductions made after notice of that change. Any such cap applies only to introductions recorded after it takes effect.


It follows the commission. Where no commission is payable to the introduced Partner for a period, no Introduction Bonus is payable for that period. This includes, without limitation, periods during which the relevant client is within a free trial, is behind on payment, has been determined not to be a fit for the service, or where the referral has been superseded.


Refunds. Consistent with section 4 generally, a client refund or cancellation does not claw back an Introduction Bonus already paid.


Tax. The Introduction Bonus is reportable income and is subject to the same tax documentation requirements as any other amount payable under these terms.

5. Invoicing & Payouts

Stacq generates Partner payout invoices on a periodic basis. Invoices are viewable in the Partner Dashboard.

  • Monthly model: Payment is issued on the 1st-5th of each month for all accrued referral revenue from the preceding month.
  • Annual model: Lump sum payment timing depends on the client's billing frequency. If the client pays annually, the lump sum is included in the next payout period after billing begins. If the client pays monthly, the lump sum is issued at the 12-month anniversary of the client's billing start date. Renewals occur every 12 months thereafter.


No Payout Minimums: There is no minimum earnings threshold required to receive a payout. Any positive commission balance is included in the Partner's next invoice.


All payments are delivered via the Partner's preferred payment method as configured in the Partner Dashboard. Stacq reserves the right to withhold payment if fraudulent activity, self-referrals, or abuse of the program is suspected.


6. Partner Obligations

As a Partner, you agree to:

  • Represent Stacq's services accurately and ethically.
  • Not make false claims, guarantees, or promises regarding Stacq's services, pricing, or performance.
  • Not engage in spam, unsolicited communication, or deceptive marketing practices when referring or attracting clients.
  • Not refer yourself, your own business entities, or accounts you control.
  • Not create fake accounts to redeem your own coupon codes or click your own affiliate links.
  • Not distribute coupon codes or affiliate links via deceptive, misleading, or unauthorized channels.
  • Notify Stacq promptly of any changes to your contact or business information.


Introduction Integrity

Representation. A Partner who introduces another Partner represents, on an ongoing basis, that the introduced Partner is a separate person or business which is not under common control with them, and that the two accounts do not share a taxpayer identification number, a payout destination, or account access.


Common control. For these purposes, two parties are under common control where one is a spouse or household member of the other, where they share beneficial ownership, where one is a parent or subsidiary of the other, or where one is able to direct the business decisions of the other.


Duty to disclose. A Partner must disclose to Stacq any relationship of the kind described above with a person they introduce, at the time of the introduction. A Partner must also notify Stacq if such a relationship arises later, including where the two accounts come to share a payout destination or where one Partner acquires the other's business.


Verification and holds. Stacq may request reasonable evidence that the introduced Partner is a separate business, and may hold an Introduction Bonus pending that review. A hold under this clause is not a late payment by Stacq.


Withholding and forfeiture. Stacq may withhold or void an Introduction Bonus where it determines, acting reasonably, that this section has not been met. Any Introduction Bonus which has accrued but not yet been paid is forfeited on breach of this section, and participation in the introduction programme may be ended.


Recovery where a representation was false. A client refund or cancellation never claws back a commission or Introduction Bonus already paid. Separately, and by way of exception to that rule, an Introduction Bonus obtained by a false representation under this section is recoverable by Stacq.


Effect on the introduced Partner. The protection above, that an Introduction Bonus does not reduce the introduced Partner's commission, applies to genuine introductions. Where Stacq determines that both accounts are operated by the same person, or are under common control which was not disclosed, Stacq may suspend or terminate either or both accounts.


Invitations. A Partner may send introduction invitations only to people who would reasonably welcome them. Sending unsolicited bulk invitations ends participation in the introduction programme.

6.1 Outbound Prospecting

This section applies to Sales Partners and to any Partner who contacts businesses directly.


(a) You are the sender. When you contact a business, you do so on your own behalf and as an independent contractor. You are responsible for complying with all laws that apply to that contact, including the CAN-SPAM Act, the Telephone Consumer Protection Act, the Telemarketing Sales Rule, applicable state telemarketing and anti-spam laws, and, where relevant, the do-not-call registries. Stacq does not send your outbound communications and does not review them before they are sent.


(b) Identify yourself accurately. You must make clear that you are an independent partner of Stacq. You must not state or imply that you are an employee of Stacq, that you speak for Stacq, or that you can bind Stacq to anything. You must not use a sender name, email address, domain or caller ID that suggests the communication comes from Stacq itself.


(c) Honest content. Every commercial email you send must include an accurate sender identity, a subject line that is not misleading, a valid physical postal address, and a working and conspicuous way to opt out. You must honour an opt-out promptly and in any event within the period required by law.


(d) No purchased or scraped lists where the businesses on them have not consented to contact, and no contact of any business that appears on a do-not-call registry where that registry applies to the call you intend to make. This section restates and does not narrow the existing prohibition in section 6 on spam, unsolicited communication and deceptive marketing practices.


6.2 Do Not Contact Requests

(a) Report it. If a business asks you, by any channel, not to be contacted again, you must record it in the Do Not Contact form in your partner dashboard promptly, and in any event within three business days.


(b) Stop immediately. Reporting it does not discharge your own obligation to stop. You must cease contacting that business immediately, whether or not you have recorded it yet.


(c) It binds everyone. A recorded do-not-contact request applies to Stacq and to every Partner, not only to you. Once recorded, the business is removed from Stacq's own outreach, any lead claim on it is released, and no Partner is able to claim it.


(d) It does not expire, and you cannot lift it. A do-not-contact record remains in place indefinitely. Only Stacq can remove one, and only where it is satisfied the record was made in error.


(e) Do not misuse it. Recording a do-not-contact request for a business that has not made one, in order to remove that business from another Partner's reach or from Stacq's pipeline, is a serious breach of these terms and is grounds for immediate termination under section 9 and forfeiture of unpaid commission.


(f) Failure to report. Failure to record a do-not-contact request you have received is a breach of these terms. Where a business complains to Stacq about contact it had already asked a Partner to stop, Stacq may suspend that Partner's Sales Partner designation, release their claims, or terminate their participation under section 9.


7. Co-Branding & Marketing Materials

Partners may access Stacq-provided marketing/ad materials (PDFs, one-pagers, b-roll, scripts) through the Partner Dashboard.


Agency Partners may optionally enable a co-branded experience for referred clients, displaying their agency name alongside the Stacq brand during the client onboarding process. Co-branding is not available for Affiliate Partners.


Partners may create their own marketing materials that use the Stacq name, logo, or trademarks without prior written approval or review. We trust our partners to create quality content/materials if they choose not to utilize the content/materials we provide. We reserve the right to have any ad or marketing materials taken down or out of circulation if they do not align with brand our values.


8. Confidentiality

Partners may have limited, read-only access to certain client data (site health reports, account status) for clients attributed to their account. This information is confidential. Partners agree not to share, distribute, or misuse any client data accessed through the Partner Dashboard. (primarily applicable to agency partners)


9. Term & Termination

This Agreement remains in effect for as long as your Partner account is active.


  • By Partner: You may request account deactivation at any time by contacting Stacq. Pending payouts for commissions already earned will be honored.
  • By Stacq: Stacq may deactivate or terminate a Partner account at any time, for any reason. In the event of fraud, misrepresentation, or program abuse, Stacq reserves the right to withhold all unpaid commissions.


Upon termination, all referral and attribution relationships are dissolved, and no further commissions will accrue.


10. Limitation of Liability

Stacq is not liable for any indirect, incidental, or consequential damages arising from participation in the Partner Program. Stacq's total liability under this Agreement shall not exceed the total commissions paid to the Partner in the twelve (12) months preceding the claim.


10.1 Indemnification by Partner

You agree to indemnify, defend and hold harmless Stacq, its owners, officers, employees, contractors and agents from and against any and all third-party claims, demands, actions, investigations, proceedings, damages, losses, liabilities, fines, penalties, settlements, and reasonable costs and expenses, including reasonable attorneys' fees, arising out of or relating to:


(a) any communication you send or make to any person or business in connection with the Partner Program, including email, telephone calls, text messages, direct mail and in-person contact;


(b) your violation or alleged violation of any law or regulation governing such communications, including the CAN-SPAM Act, the Telephone Consumer Protection Act, the Telemarketing Sales Rule, state telemarketing and anti-spam laws, and data protection or privacy laws;


(c) any statement you make about Stacq, its services, its pricing or its performance that is inaccurate, misleading, or not authorised by Stacq, including any statement that you are an employee or authorised representative of Stacq;


(d) your breach of these terms, including the obligations in section 6 regarding outbound prospecting and do-not-contact requests;


(e) your negligence, wilful misconduct or fraud; and


(f) any claim that your use, collection, storage or transfer of any business or personal data in connection with the Partner Program infringed the rights of, or caused harm to, any third party.


10.2 Indemnification Procedure

Stacq will notify you in writing of any claim for which it seeks indemnification, reasonably promptly after becoming aware of it. A delay in notifying you relieves you of your obligations only to the extent you are actually prejudiced by the delay.


You may assume control of the defence of the claim using counsel reasonably acceptable to Stacq. Stacq may participate in the defence at its own expense with counsel of its choosing. You may not settle or compromise any claim in a way that imposes any obligation or liability on Stacq, requires any admission by Stacq, or affects Stacq's rights or reputation, without Stacq's prior written consent.


If you fail to assume the defence within a reasonable period, Stacq may defend the claim itself, and you remain liable for the resulting costs.


10.3 Offset and Survival

Stacq may offset any amount you owe under this section against commission otherwise payable to you, and may withhold payment of commission pending resolution of a claim for which indemnification is reasonably likely to be sought. This section survives termination or expiry of these terms and your participation in the Partner Program, however arising.


10.4 Relationship to Limitation of Liability

For the avoidance of doubt, any cap or exclusion of liability in section 10 limits Stacq's liability to you and does not limit your obligations under the indemnification subsections above.


11. Modifications

Stacq may modify these terms at any time. Material changes will be communicated via email or in-dashboard notification at least fourteen (14) days before taking effect. Continued use of the Partner Dashboard after the effective date constitutes acceptance of the revised terms.

11.1 Commission rate changes
A change to Stacq's published commission rates takes effect only for referrals and conversions that qualify on or after the effective date of the change. It does not alter the rate applying to any referral or conversion that qualified before that date. See section 4.

11.2 Versioning and acceptance
Stacq maintains a version number for these terms. The version a Partner accepted, and the date of acceptance, are recorded against the Partner's account. Where a revision materially reduces a Partner's rights, Stacq may require the Partner to accept the revised terms in the Partner Dashboard before continuing to participate in the Partner Program.


12. Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.

13. Contact

Questions about these terms? Email us at info@stacq.io.